Privacy policy

1. Owner of the website and the processing of personal data



Name or company name: CELLULAR IBERIA SL

C.I.F.: B62868492

Address: C/ Roselló, 350 -352 ent. 1ª 08025 Barcelona – Spain


Phone: 93 476 46 00

Commercial Registry: Registro Mercantil de Barcelona, Tomo 34544 Folio 107 Hoja B-250170 Inscripción 1ª

In compliance with current regulations on personal data protection and as those responsible for this website, we inform users that we have created a safe and reliable space and we want to share our principles regarding privacy in the processing of personal data.

  •     We never request personal information unless it is really necessary to provide you with the services or information you require from us.
  •     We never share our users' personal information with anyone, except to comply with the law or with your express authorization.
  •     We never use your personal data for a purpose other than that expressed in this privacy policy..

It is necessary to warn that this Privacy Policy could vary depending on legislative or self-regulation requirements, so users are advised to visit it periodically. It will be applicable if users decide to fill out any of the contact forms where personal data is collected or carry out procedures with the company that involve the processing of personal data. In any case, compliance with current regulations will be carried out.

This website has been adapted to the requirements of Organic Law 3/2018, of December 5, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 regarding the protection of natural persons (RGPD), as well as with Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSICE), as well as as well as trade and consumer protection laws.

The person responsible for this website, as well as the person responsible for processing personal data, is identified in the Legal Notice section of this website.

For the purposes of the provisions of the aforementioned General Data Protection Regulation, the personal data sent to us, through the web forms or user registrations, will receive the data processing of “Web Users” and the clients as "Customers".

To process our users' data, we implement all the technical and organizational security measures established in current legislation.

2. Principles we will apply to your personal information

In the processing of your personal data, we will apply the following principles that comply with the requirements of the new European data protection regulations:

  • Principle of legality, loyalty and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes that will be previously informed with absolute transparency.
  •  Data minimization principle: We will only request data that is strictly necessary in relation to the purposes for which we require it. The minimum possible.
  • Conservation period limitation principle: The data will be kept for no longer than necessary for the purposes of the processing. Depending on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and eliminate those records that are inactive for a considerable time. to the extent physically or digitally possible.
  • Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is guaranteed. You should know that we take all necessary precautions to prevent unauthorized access or misuse of my users' data by third parties.
3. How do we obtain your data?

The personal data that we process on this website comes from the different forms it contains, among others: Contact form, Purchase Form, Registration Form as a registered user and any other form that may be introduced in the future and that requests some of your personal data.

4. What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether this entity is processing personal data that concerns us, or not, and also to:

  • Request access to personal data relating to the interested party
  • Request its rectification or deletion
  •  Request limitation of your treatment
  • Oppose treatment
  • Request data portability

The interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case they will only be kept for the exercise or defense of claims or due to legal obligations required by the public administration or current legislation.

In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. The person responsible for this website will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, that you have provided to us and in a structured, commonly used and machine-readable format, and to transmit them to another person responsible for the treatment when:

  • Treatment is based on consent
  • The data has been provided by the interested person.
  • The treatment is carried out by automated means.

By exercising your right to data portability, you will have the right to have personal data transmitted directly from controller to controller when technically possible..

The interested parties will also have the right to effective judicial protection and to file a claim with the supervisory authority, in this case, the Spanish Data Protection Agency. (, if they consider that the processing of personal data concerning them infringes the Regulation.

5. For what purpose do we process your personal data?

When a user submits a form through the website, they are providing personal information for which our company is responsible. This information may include personal data such as your IP address, name, physical address, email address, telephone number, and other information. By providing this information, the user gives their consent for their information to be collected, used, managed and stored by the person responsible, only as described in the Legal Notice and in this Privacy Policy.

On this website there are different systems for capturing personal information and we process the information provided to us by interested parties for the following purpose for each capture system (forms):

  • Contact Form: We request the following personal data: Name, Email, Telephone, to respond to user requirements. For example, we may use this data to respond to your request and respond to any questions, complaints, comments or concerns you may have regarding the information included on the website, the services provided or products advertised through the website. website, the processing of your personal data, issues relating to the legal texts included on the website, as well as any other queries you may have that are not subject to the purchase conditions. We inform you that the data you provide us will be located on servers within the EU.
  • Purchase form: We request the following personal data: Name, Email, Telephone, ID and Address, economic-financial data to be able to proceed with the payment and thus to be able to carry out the purchase process.

There are other purposes for which we process your personal data:

  • To ensure compliance with the conditions of use and applicable law. This may include the development of tools and algorithms that help this website guarantee the confidentiality of the personal data it collects.
  • To support and improve the services offered by this website.
  • Other non-identifying data is also collected, obtained through some cookies that are downloaded to the user's computer when browsing this website, which is detailed in the cookie policy.
  • To manage social networks. Our company has a presence on social networks. The processing of data carried out on people who become followers of the company's official pages on social networks will be governed by this section. As well as those conditions of use, privacy policies and access regulations that belong to the social network that applies in each case and previously accepted by the system administrator. It will process your data for the purposes of correctly managing your presence on the social network, reporting on the company's activities, products or services. As well as for any other purpose that the regulations of social networks allow. In no case will I use the profiles of followers on social networks to send advertising individually.

In accordance with the provisions of the European general data protection regulation (RGPD) 2016/679, our company (see Legal Notice) will be responsible for the processing of data corresponding to web Users and Clients.

Our company does not sell, rent or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases collaborations can be carried out with other professionals, in those cases, consent will be required from users informing them of the identity of the collaborator and the purpose of the collaboration. It will always be carried out with the strictest safety standards.

6.- Legitimization for the processing of your data

The legal basis for the processing of your data is consent and/or the existence of a commercial agreement with the company. To contact or make comments on this website, consent with this privacy policy is required. The prospective or commercial offer of products and services is based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

7. Data Category

The categories of data processed are identification data and economic-financial data in the case of purchase. No specially protected categories of data are processed.

8. How long will we keep your data?

The personal data provided will be kept until its deletion is requested by the interested party and the current legislation regarding each type of data does not oblige us to maintain it.

9.- To which recipients will your data be communicated?

No data communications are made to third parties outside of communications to comply with the relevant legal obligations required by the Public Administrations and the courier company that sends you your order.

10. Secrecy and data security

The person responsible undertakes to use and process the data, including personal data of the users, respecting their confidentiality and to use them in accordance with their purpose, as well as to comply with their obligation to save them and adapt all measures to avoid alteration. , loss, treatment or unauthorized access, in accordance with the provisions of current data protection regulations.

This website includes an SSL certificate. It is a security protocol that ensures that your data travels completely and safely, that is, the transmission of data between a server and a web user, and in feedback, is completely encrypted or encrypted..

The person responsible cannot guarantee the absolute impregnability of the Internet network and, therefore, the violation of data through fraudulent access to it by third parties..

With respect to the confidentiality of the processing, the controller will ensure that any person who is authorized by the company to process the client's data (including its staff, collaborators and providers), will be under the appropriate obligation of confidentiality (whether it is a duty contractual or legal).

When a security incident occurs, upon becoming aware of it, the person responsible must notify the Client without undue delay and must provide timely information related to the Security Incident as it is known or when the user reasonably requests it.

11. Accuracy and veracity of data

As a user, you are solely responsible for the veracity and correctness of the data you send to our website, exonerating the person responsible from any responsibility in this regard..

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep it duly updated. The user agrees to provide complete and correct information in the forms in which it is requested..

12. Acceptance and consent

The user declares to have been informed of the conditions on the protection of personal data, accepting and consenting to the processing thereof by the person responsible in the manner and for the purposes indicated in this privacy policy.

13. Revocability

The consent given, both for the treatment and for the transfer of the data of the interested parties, is revocable at any time by communicating it to the person responsible in the terms established in this Policy for the exercise of the rights of access, rectification, deletion and portability of their data. data, the limitation or opposition to its treatment or withdraw the consent given and all the rights provided for in the RGPD 2016/679 and in the LOPDGDD 3/2018. This revocation will in no case be retroactive.

14. Changes to the privacy policy ​

The person responsible reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as to sector practices. In such cases, the person responsible will announce the changes introduced on this page with reasonable advance notice of their implementation.

15. Commercial emails

In accordance with the LSSICE, the company does not practice SPAM, so it does not send commercial emails electronically that have not been previously requested or authorized by the user. Consequently, in each of the forms on the website, the user has the possibility of giving their express consent to receive the newsletter, regardless of the commercial information specifically requested..

In accordance with the provisions of Law 34/2002 on Information Society Services and electronic commerce, the person responsible undertakes not to send commercial communications without properly identifying them.

16. Information and consent clause and exercise of rights

The personal data collected on this website will be included in an automated file owned by CELLULAR IBERIA SL, and will be treated at all times under the guidelines of RGPD 2016/679, LOPD 3/2018, and other current regulations regarding personal data protection. The purpose of the data included in this file is the possibility of communicating and being able to respond to user requests. At any time you may exercise the rights of access, rectification, cancellation or opposition, recognized by Law, by writing to CELLULAR IBERIA SL ( see contact details of the person responsible at the beginning), attaching ID. Said data will not be transferred to third parties without the prior consent of the affected party. You can also protect your rights through the Data Protection Agency (91 266 35 17).

This Privacy Policy has been updated as of January 2020.

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